Rooted in Integrity. Serving With Pride.
Root's Heating and Cooling is more than just an HVAC company—we’re your neighbors, your trusted advisors, and your go-to experts when comfort matters most. Since 1990, our dedicated team has proudly served Millington, Alpena, Saginaw, Bay City, Washington, and the surrounding areas. Whether it’s a sweltering summer or a frigid Michigan winter, we’re here to make sure your home or business stays perfectly comfortable year-round.
From the beginning, our mission has been simple: to treat every customer like family and every job like it’s in our own home. That means honest recommendations, exceptional workmanship, and no surprises—just reliable service from people who genuinely care.
Heating and Cooling Expertise You Can Rely On.
We specialize in heating and cooling system installation, repair, and maintenance, offering tailored solutions for both residential and light commercial properties. Our technicians are trained to handle everything from traditional furnaces and air conditioners to high-efficiency heat pumps and cutting-edge home automation systems.
Our team takes pride in being thorough and transparent. We don’t cut corners or offer cookie-cutter fixes. Instead, we take the time to understand your unique needs and deliver the most effective, energy-efficient solutions—so you can stay comfortable and save on energy costs.
We stand firmly behind the work we do—and the people who do it. That’s why we offer a written satisfaction guarantee that prioritizes your comfort and confidence.
“If for any reason you’re not completely satisfied with your new system, our service, or our team within the first year of installation, just let us know. We’ll remove the system and issue a full refund of your contract—no hassle, no hesitation.”
We believe doing right by our customers isn’t just good business—it’s who we are.
People First, Always.
At the heart of everything we do is a commitment to people. We believe that comfort extends beyond the temperature on the thermostat—it’s about trust, respect, and peace of mind. That’s why we prioritize clear communication, on-time arrivals, and follow-through on every promise.
We’ve built lasting relationships with families and business owners across the region, many of whom have relied on us for years and have shared their honest reviews. They know they can count on Root's Heating and Cooling for honest advice, fair pricing, and friendly service that goes the extra mile.
Trained Technicians. Real Integrity.
Our technicians are thoroughly vetted, licensed, and experienced—sharing a combined 100 years of knowledge—but also friendly, approachable professionals who genuinely care about doing the job right.
We are a Trane Comfort Specialist, a title given to an independent Trane HVAC dealer who meets Trane’s strict standards for technical expertise, customer service, and ongoing training. It’s like a badge of honor in the HVAC world—it means that the dealer is among the best when it comes to installing and servicing Trane products.
We invest in ongoing training to stay ahead of the latest HVAC technologies and best practices, ensuring our customers always receive top-tier service.
Your Comfort, Backed by Community Values
Root's Heating and Cooling isn’t part of a big franchise or national chain. We’re rooted right here in Michigan, and we’re proud to support the communities we live and work in.
From homeowners in Grosse Pointe looking for efficient heating solutions to business owners in Mackinac needing dependable seasonal service, we’re here with expert support and local care you can count on.
Whether it’s a simple tune-up, a complex system replacement, or a brand-new installation, we bring the same level of professionalism, honesty, and attention to detail to every job. Because to us, you’re more than just a customer—you’re a neighbor.
Experience the Root’s Difference
When you choose Root's Heating and Cooling, you’re choosing a company that believes in doing the right thing, the right way—every time. We’re here to earn your trust, exceed your expectations, and help you create the comfortable, worry-free environment you deserve.
Give us a call today at (989) 871-2067 to schedule a service or speak with one of our team members. We’re always happy to help and look forward to welcoming you into the Root’s family.
